Who may leave feedback
A homeowner who had a verifiable interaction through KABLAY can submit feedback. Linking it to a task reduces promotional and unrelated reviews.
KABLAY Trust
How reviews work on KABLAY
Reviews are useful only when their source is clear. KABLAY keeps specialist feedback tied to real platform activity and does not invent totals, ratings or testimonials.
After a job
The normal review path starts after a real service request.
Source shown
Platform feedback is not mixed with third-party reviews.
Disputes checked
Relevant task records and evidence can be reviewed.
What appears publicly
A published review may show the rating, comment, date, service and city when that information is available and appropriate to display.
No borrowed reputation
Reviews from another country, business listing or unrelated contractor are not presented as KABLAY US reviews. Counts appear only when supported by visible current data.
How disputes are handled
A client or specialist may contact support with the task, messages, photos, written estimate or receipt. We review relevance, authenticity and platform rules.
When content may be hidden
Abusive, private, promotional, unrelated or unverifiable content may be withheld while it is reviewed. A review is not removed merely because it is critical.
What to check before hiring
Read recent work examples, confirm the service area, and verify any required Washington registration or trade license directly with Labor & Industries.
FAQ
Can I review a specialist without a KABLAY request?
The standard path requires a verifiable platform interaction so the review can be connected to actual work or communication.
Does KABLAY guarantee every review?
No review system eliminates every error. KABLAY uses task context and evidence to investigate reports and avoids unsupported aggregate claims.
How do I dispute a review?
Contact [email protected] with the task reference and any relevant messages, photos, estimate or receipt.